Membership & Pass Management
Integrated membership management solution to make your recreation organization run smarter
Membership and pass management is a truly integrated solution, designed for flexibility and ease of use. From membership packages to pass cards, you can configure the system to meet your precise needs and those of your community.
Features
Package Management
- Create and sell various types of memberships and passes, with flexible pricing options
- Set memberships to be time-specific, with allowances for day-of-week and time-of-day validation
- Manage computerized “punch card” passes that are usage-specific, limiting total number of visits
- Control access to facilities like gyms and pools by specifying entry point access for each type of package or pass
Membership & Pass Cards
- Customize cards with unique attributes: identifiers (pictures, bar code, magstripe), layouts (logo and background images), and content (your organization and customer information)
- Easily create photo ID cards. Just point, click and print!
- Issue multiple cards for family memberships
- Use popular membership management hardware, including mounted or hand-held card magstripe readers or barcode scanners
Reporting
- Track revenues by pass type and utilization statistics
- Print lists that include contact phone numbers, membership effective and expiry dates, and balances outstanding
- Review membership data by package category or customer type
- Historical comparisons show changes in active, renewed, expired, withdrawn, transferred, and suspended accounts
Benefits
-
Management
- Increase membership retention rates
- Automate reporting
- Improve A/R management
- Track usage statistics for all sites
-
Staff
- Automate computerized pass production
- Review validation on-screen
- Track punch/visit accurately
- Receive automatic expiration alerts
-
Customer
- Faster facility entry process
- Personalized, durable cards
- Notice of approaching expiration
- Auto renewal with credit card
- Fast reprint of lost cards