Parks & Recreation
Activity Registration Software
Millions of recreation participants register for activities through Active’s software solutions every year.
Streamline your activity registration process by managing all activity, event, and program registrations in a single easy-to-use registration software tool.
Features
Online Registration
- Provide the convenience of registering online 24 hours a day
- Secure credit card processing
- Automatic confirmation email receipts
- Increase efficiency and revenue, reduce costs, and increase customer satisfaction
Activity Management
- Specify prerequisites, instructors, gender and age restrictions, class size, registration dates, multiple pricing options, and more
- Manage all registrations, withdrawals, and waitlists
- Automate waiver processing, from generation to completion tracking
Customer Relationship Management
- Central view of customers and their transaction histories
- View past receipts, usage patterns, and demographic statistics
- Track contact information for individuals and families
Comprehensive Reporting
- Custom registration reports, statistics, and recent activity info
- Monitor revenues and enrollments for specific activities, categories, customer types, facilities
- Extensive selection criteria and filters
- Over 450 standard reports with the ability to customize using Crystal Reports
Benefits
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Management
- Centralize your database
- Automate reporting, compare data across sites
- Make faster, better informed decisions
- Increase staff productivity
- Mitigate cash handling errors and fraud
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Staff
- View up-to-date activity information and availability
- Eliminate over bookings
- Support additional payment options
- Speed up daily cash reconciliation
- Spend more time with members, less on administration
-
Customer
- Faster, convenient service
- Reduce time commuting and waiting in line
- Print and email options for receipts
- Reprinting of historical receipts
- Up-to-date personal information at all sites
Customer Quote
"Active's online registration service has fostered productivity in our office, enabling staff to handle additional responsibilities."
Steve Pierce, Director of Recreation, Town of Wilton
"Since launching an online registration option to make it easier for our community members to sign up, we’ve actually seen an increase in participation of our programs."
Mike Blondino, Recreation Service Manager, Half Moon Bay
