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Program Registration

Program Registration Software

Program Registration Software

Millions of recreation participants register for programs through Active’s software solutions every year

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Streamline your program registration process by managing all activity, event, and program registrations in a single easy-to-use registration software tool.

Features

Online Registration

Online Registration
  • Provide the convenience of registering online 24 hours a day
  • Secure credit card processing
  • Automatic confirmation email receipts
  • Increase efficiency and revenue, reduce costs, and increase customer satisfaction

Program Management

Program Management
  • Specify prerequisites, instructors, gender and age restrictions, class size, registration dates, multiple pricing options, and more
  • Manage all registrations, withdrawals, and waitlists
  • Automate waiver processing, from generation to completion tracking

Customer Relationship Management

Customer Relationship Management
  • Central view of customers and their transaction histories
  • View past receipts, usage patterns, and demographic statistics
  • Track contact information for individuals and families

Comprehensive Reporting

Comprehensive Reporting
  • Custom registration reports, statistics, and recent activity info
  • Monitor revenues and enrolments for specific activities, categories, customer types, facilities
  • Extensive selection criteria and filters
  • Over 450 standard reports with the ability to customize using Crystal Reports

Benefits

  • Management

    • Automate reporting, compare data across sites
    • Make faster, better informed decisions
    • Increase staff productivity
    • Mitigate cash handling errors and fraud
  • Staff

    • View up-to-date program information and availability
    • Eliminate over bookings
    • Support additional payment options
    • Speed up daily cash reconciliation
    • Spend more time with members, less on administration
  • Customer

    • Faster, convenient service
    • Reduce time commuting and waiting in line
    • Print and email options for receipts
    • Up-to-date personal information at all sites

Customer Quote

"Active software is truly set-it and forget-it. I would definitely recommend it to other organizations; it simplifies so many different processes, allowing us to spend more time with our members."
Phil Bonilla, Manager of Information System, YMCA of Greater Tulsa

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