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Program Registration

Program Registration Software

Program Registration Software

Millions of recreation participants register for programs through Active’s software solutions every year

Streamline your program registration process by managing all activity, event, and program registrations in a single easy-to-use registration software tool.

Features

Online Registration

Online Registration
  • Provide the convenience of registering online 24 hours a day
  • Secure credit card processing
  • Automatic confirmation email receipts
  • Increase efficiency and revenue, reduce costs, and increase customer satisfaction

Program Management

Program Management
  • Specify prerequisites, instructors, gender and age restrictions, class size, registration dates, multiple pricing options, and more
  • Manage all registrations, withdrawals, and waitlists
  • Automate waiver processing, from generation to completion tracking

Customer Relationship Management

Customer Relationship Management
  • Central view of customers and their transaction histories
  • View past receipts, usage patterns, and demographic statistics
  • Track contact information for individuals and families

Comprehensive Reporting

Comprehensive Reporting
  • Custom registration reports, statistics, and recent activity info
  • Monitor revenues and enrolments for specific activities, categories, customer types, facilities
  • Extensive selection criteria and filters
  • Over 450 standard reports with the ability to customize using Crystal Reports

Benefits

  • Management

    • Automate reporting, compare data across sites
    • Make faster, better informed decisions
    • Increase staff productivity
    • Mitigate cash handling errors and fraud
  • Staff

    • View up-to-date program information and availability
    • Eliminate over bookings
    • Support additional payment options
    • Speed up daily cash reconciliation
    • Spend more time with members, less on administration
  • Customer

    • Faster, convenient service
    • Reduce time commuting and waiting in line
    • Print and email options for receipts
    • Up-to-date personal information at all sites

Customer Quote

"Active software is truly set-it and forget-it. I would definitely recommend it to other organizations; it simplifies so many different processes, allowing us to spend more time with our members."
Phil Bonilla, Manager of Information System, YMCA of Greater Tulsa

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