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 > ActiveCommunities Home > Technology Solutions > Non-Profit Overview > Membership & Pass Management

Membership & Pass Management

Membership & Pass Management

Membership & Pass Management

Membership management made easier for your non-profit organization

Designed for flexibility and ease of use, the membership and pass management solution is a configurable system that enables your YMCA, JCC, or Boys and Girl Club process membership sales, create photo identification cards, manage passes, track usage statistics, and much more.

Features

Package Management

Package-Management
  • Create and sell various types of memberships and passes, with flexible pricing options
  • Set memberships to be time-specific, with allowances for day-of-week and time-of-day validation
  • Manage computerized “punch card” passes that are usage-specific, limiting total number of visits
  • Control access to facilities like gyms and pools by specifying entry point access for each type of package or pass

Membership & Pass Cards

Membership-and-Pass-Cards
  • Customize cards with unique attributes: identifiers (pictures, bar code, magstripe), layouts (logo and background images), and content (your organization and customer information)
  • Easily create photo ID cards. Just point, click and print!
  • Issue multiple cards for family memberships
  • Use popular membership management hardware, including mounted or hand-held card magstripe readers or barcode scanners

Reporting

Reporting
  • Track revenues by pass type and utilization statistics
  • Print lists that include contact phone numbers, membership effective and expiry dates, and balances outstanding
  • Review membership data by package category or customer type
  • Historical comparisons show changes in active, renewed, expired, withdrawn, transferred, and suspended accounts

Benefits

  • Management

    • Increase membership retention rates
    • Automate reporting
    • Improve A/R management
    • Track usage statistics for all sites
  • Staff

    • Automate computerized pass production
    • Review validation on-screen
    • Track punch/visit accurately
    • Receive automatic expiration alerts
  • Member

    • Faster facility entry process
    • Personalized, durable cards
    • Notice of approaching expiration
    • Auto renewal with credit card
    • Fast reprint of lost cards

Customer Quote

"I don’t think we’d ever change away from Active software, because of how it enables us to better serve our members in a more efficient way."
Phil Bonilla, Manager of Information System, YMCA of Greater Tulsa

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