Parks & Recreation

"Line-ups reduced by 85%"

"Before using Active’s online registration service, 2,000 people would line up on Saturday morning to sign up for summer swim classes. The following summer only 300 people lined up, reducing the line by 85 percent!"

Donna Miller

Recreation Manager, City of Surprise

"Trainer was wonderful"

"Our trainer was wonderful. She had a high level of knowledge and was very patient."

Judy Weiss

Assistant P&R Director, City of El Paso

"Support has been stellar"

"Active Network’s support has been stellar. They are incredibly responsive, usually quicker with an answer than I’m even ready to receive."

John Tomlinson

IT Manager, City of Seattle

"Attentive to our requests"

"Active Network is very organized and keeps enhancing its products. It’s nice to know that the company is attentive to our requests. We’ve never had an issue getting help when we needed it and the staff is very knowledgeable."

Austin Fesmire

Director, City of Athens

"Increase in registrations"

"The online registration tool has definitely impacted the number of program registrations overall. We’ve experienced a noticeable increase in the number of registrations due to the accessibility of program information and the convenience to sign up online."

Kim Crawford

Online Registration Manager, City of Vista

"Increases efficiencies"

"Our team members really enjoy the flexibility to log in to ActiveNet from anywhere. It increases efficiencies in terms of staff getting their job done."

Raphael Guillen

Management Analyst V, City of Pasadena

"Facilitated our growth"

"ActiveNet has facilitated our growth and made it easier for us to handle the influx of participants and instructors over the years."

Ken Warner

Recreation Director, City of West Linn

"Save with hosted software"

"Our city recognized that if we didn’t make the transition to Active’s hosted software, we would need to spend a lot of money and staff time to not only identify an outside consultant to bring in, but then to pay that person to ensure our ongoing compliance with PCI regulations."

Sandy Stohler

Senior Management Analyst, City of Novato

Non-Profit

"Lower operating costs"

"Our objective was to replace our various operating software programs with a central system that could provide greater functionality, reliability and consistency for all of our centers. Active’s operating solution provides all these functions while enabling an organization of our size to lower operating costs and run more efficiently."

Darwin Barnett, Group Executive Director

YMCA of the Greater Houston Area

"Software was the best fit for us"

"Out of all the software providers we evaluated, Active’s software was the best fit for us. The system’s functionality most closely fit our needs."

Ryan Scott

Vice President/COO, Boys and Girls Clubs of Bellevue

"Processed almost 2,000 on day 1"

"Last year, we processed about 900 registrations in our branches in the first day of the summer period. With online registration, we processed almost 2,000 on the first day. There’s no way we could’ve handled that volume if we had that many people waiting in line."

Amber Supeene

Director of Membership Support Systems, YMCA of Edmonton

"Major time saver"

"The system’s been a major time saver. What used to take several minutes can now be done in under a minute. If you take hundreds of thousands of transactions a year, that really adds up."

Troy Patterson

CIO, YMCA of Greater Kansas City

"Greatly benefit from eMarketing Center"

"There are many organizations out there that might not have a formal marketing department and can greatly benefit from the materials [Active’s eMarketing Center] provides. In our case, the benefit was the time savings."

Mark Ten Haken

IS Director, Greater Green Bay YMCA

"Easy to use"

"ActiveNet is very easy to use, so that’s been helpful with transitioning and training new staff members as well."

Adrianne Gordon

Office Manager, Boys and Girls Clubs of Bellevue

Gymnastics

"Superior customer support"

"Active brings the expertise required to provide organizations with a seamless transition and offers superior customer support. Active was the right choice for Gold Medal Gymnastics."

Tim Daggett

Owner, Gold Medal Gymnastics

"Have more time"

"We now have more time in the office to manage other tasks, including marketing, driving sales and developing programs. 50% of the workload is managed for us in ActiveNet."

Sally Lockhart

Business Manager, Okanagan Gymnastics Center

"Great training!"

"My software trainer was amazing. He took me through everything step-by-step and we set up the system together."

Heather Gough

Executive Director, Rick’s All American

"Powerful reports!"

"[The software’s reporting] is worth its weight in gold. Rather than making sticky notes and attaching them to a file, you can track all 1200 kids and see exactly what happened and when it happened."

Hayley Gordon

Registrar, Phoenix Gymnastics Club

Campus Recreation

"Productivity is increasing"

"We are tremendously more organized, productivity is increasing across the board, and we’re able to explore new and innovative ways to enhance student, faculty and community life."

Nathan Dougan

Assistant Director, George Mason University Recreation Systems

"Training is very well thought-out"

"Active Network’s whole process for implementation and training is very well though-out and that was apparent every step of the way. Our size nor our processes intimidated Active. Instead, Active Network team listened to who we were and what our needs were. I just can’t say enough good things about that."

Beth Asfahl

Associate Director of Facilities, University of Minnesota

"Outstanding customer service"

"What astounds me most, however, is that to this day, seemingly every Active team member who answers the phone knows how to answer my question or resolve my issue. Everyone is extremely well-versed in the software solution and, after two years, Active’s customer service and support is still outstanding."

Thad Long

Associate Director for Facilities, Bowling Green State University

"Saved so much time and effort"

"We have saved so much time and effort with Active. I now have facility availability and revenue generation data at my fingertips."

Jon Hart

Assistant Director of Campus Recreation Facilities and Operations, Georgia Institute of Technology

"Complete access and control"

"As a director, I have complete access and control, anywhere at anytime. I can pull real-time reports on financial, participants, and any data that is in the system."

Randy Saffold

Interim Associate Executive Director and Campus Recreation Manager, San Jose State University Associated Students

Community Associations

"System you can run an entire community with"

"ActiveNet is a system you can grow into and run an entire community with, whether you’re processing a few thousand or a few million dollars in assessments, parks and recreation programs, memberships, etc."

Keven Burnett

Executive Director, Stapleton Master Community Association

"Phenomenal success"

"ActiveNet has been a phenomenal success. We have come so far from where we were before. Just the office and swim staff alone are very happy because of the time savings that the software provides."

Karen Ashby

Activities Director, Ewa by Gentry Community Association

Our Customers

Testimonials

what are customers saying?