Our Customers
City of Surprise Reduces In-Person Registrations by 85% With Online Registration Software
By replacing manual, paper-based processes with parks and recreation software that includes online registration,
the City of Surprise's Recreation department reduced in–person registrations by 85%.The department has even been able to cut down 75 percent of staff members needed for registrations and, instead, reallocate their time to manage other departmental tasks.
City of Novato Transitions to Hosted Solution to Cut PCI Compliance Costs
Parks, Recreation and Community Services department transitioned from self-hosted internet registration and payment processing to hosted internet and payment
processing solution to save time and money associated with ongoing compliance with PCI regulations.
City of Vista Increase Registrations With Transition to Web-based Hosted Parks and Recreation Software
Recreation and Community Services departments transitioned from a desktop application to manage facility bookings
and registrations to web-based hosted parks and recreation software. The city has seen a noticeable increase in the number of registrations due to the accessibility of program information and the convenience to sign up online.
YMCA of Southeast Missouri Saves Time and Operates More Efficiently
The YMCA of Southeast Missouri switches from YWare to Active's hosted, web-based YMCA software to help save time and increase efficiency as their
non-profit organization grows by over 3,000 members.
Boys and Girls Clubs of Bellevue Improves Membership Management
The Boys and Girls Clubs of Bellevue replaced a custom-built software system with Active's web-based membership management software
to increase front desk efficiency and gain better insight into membership statistics.
Phoenix Gymnastics Uses Automated Gymnastics Software to Save Time as Their Membership Doubles
Phoenix Gymnastics, the biggest gymnastics club in British Columbia, Canada, successfully uses Active's web-based
gymnastics software to manage their club during time of exponential membership growth.
Okanagan Gymnastics Centre Launch Online Registration With 51% Adoption
With help from Active's free eMarketing Center, when the Okanagan Gymnastics Centre launched Active's online registration software, 51% of its members took advantage
of the online service right away. The results? A 6% increase in participants, reduced staff time spent on administrative duties, and improved overall efficiencies.
San Jose State University Saves Money and Reduces Time on Spent Admin Tasks Using Automated Campus Recreation Software
Campus recreation department reduces time spent on administrative tasks by 75 percent
and saves over $5,000 annually using web-based campus recreation software.
George Mason University Dramatically Increases Productivity with Campus Recreation Software
With the implementation of campus recreation software, George Mason Recreational Sports has experienced better decision making
through improved reporting capabilities, optimized revenue, and enhanced membership services.
Stapleton master community association maximizes facilities and saves money with association management software
With Active's association management software, Stapleton MCA automates parks and recreation functions such as parks and facility
reservations, program registrations, and memberships. The MCA has experienced greater use at its facilities and improved services for its residents given the online access.
Ewa by Gentry Community Association improves efficiencies and reporting to board of directors
With Active's hosted association management software, the EbGCA has improved efficiencies and is now able to provide real-time,
accurate facility usage reports to its Board of Directors.
Membership management software helps New BraunFit achieve efficiency and reporting goals
With Active's membership management software, New BraunFit is seamlessly managing memberships and payments for over 1,000
members, as well as the registration of dozens of programs each quarter.
The City of Fort Worth Parks & Community Services department uses recreation management software to improve revenue collection processes
Over the past ten years, the City has leveraged recreation software to achieve its goals: collecting, depositing and tracking
maintains more than 200 parks and public spaces citywide.
The City of San Ramon's Parks and Community Services increases revenue and customer service with membership management software and affinity program
From implementing better controls to eliminating counterfeit passes to retaining customers through rewards programs,
the City has created an improved membership system for both staff and the community.
The City of Fort St. John improves membership and activity registration processes at its leisure pool with recreation registration software
Since going live with recreation software in July 2010, the City has experienced noticeable improvements in efficiency
and has seen citizens quickly adopt the online registration option.
who's using us
testimonials
- “Before using Active’s online registration service, 2,000 people would line up on Saturday morning to sign up for summer swim classes. The following summer only 300 people lined up, reducing the line by 85 percent!”
- Donna Miller
Recreation Manager, City of Surprise
- “Our trainer was wonderful. She had a high level of knowledge and was very patient.”
- Judy Weiss
Assistant P&R Director, City of El Paso
- “The Active Network’s support has been stellar. They are incredibly responsive, usually quicker with an answer than I’m even ready to receive.”
- John Tomlinson
IT Manager, City of Seattle
- “The Active Network is very organized and keeps enhancing its products. It’s nice to know that the company is attentive to our requests. We’ve never had an issue getting help when we needed it and the staff is very knowledgeable.”
- Austin Fesmire
Director,City of Athens
- “The online registration tool has definitely impacted the number of program registrations overall. We’ve experienced a noticeable increase in the number of registrations due to the accessibility of program information and the convenience to sign up online.”
- Kim Crawford
Online Registration Manager,City of Vista
- “Our team members really enjoy the flexibility to log in to ActiveNet from anywhere. It increases efficiencies in terms of staff getting their job done.”
- Raphael Guillen
Management Analyst V, City of Pasadena
- “The training was great. It was very professional and well-planned.”
- Edward Leonard
CIO, District of Columbia
- “ActiveNet has facilitated our growth and made it easier for us to handle the influx of participants and instructors over the years.”
- Ken Warner
Recreation Director,City of West Linn
- “Our city recognized that if we didn’t make the transition to Active’s hosted software, we would need to spend a lot of money and staff time to not only identify an outside consultant to bring in, but then to pay that person to ensure our ongoing compliance with PCI regulations.”
- Sandy Stohler
Senior Management Analyst, City of Novato
- “The biggest benefit has been how much time we’ve saved. Our team doesn’t have to spend hours of time on data entry and filing.”
- Jeff Partridge
Executive Director, YMCA of Southeast Missouri
- “Out of all the software providers we evaluated, Active’s software was the best fit for us. The system’s functionality most closely fit our needs.”
- Ryan Scott
Vice President/COO, Boys and Girls Clubs of Bellevue
- “The system’s been a major time saver. What used to take several minutes can now be done in under a minute. If you take hundreds of thousands of transactions a year, that really adds up.”
- Troy Patterson
CIO, YMCA of Greater Kansas City
- “When it comes to the software itself, it is incredibly powerful, yet very easy to learn and incredibly easy to customize. Active software is truly set-it and forget-it.”
- Phil Bonilla
IS Manager, YMCA of Greater Tulsa
- “There are many organizations out there that might not have a formal marketing department and can greatly benefit from the materials [Active’s eMarketing Center] provides. In our case, the benefit was the time savings.”
- Mark Ten Haken
IS Director, Greater Green Bay YMCA
- “ActiveNet is very easy to use, so that’s been helpful with transitioning and training new staff members as well.”
- Adrianne Gordon
Office Manager, Boys and Girls Clubs of Bellevue
- “We are tremendously more organized, productivity is increasing across the board, and we’re able to explore new and innovative ways to enhance student, faculty and community life.”
- Nathan Dougan
Assistant Director, George Mason University Recreation Systems
- “We have saved so much time and effort with Active. I now have facility availability and revenue generation data at my fingertips.”
- Jon Hart
Assistant Director of Campus Recreation – Facilities and Operations, Georgia Institute of Technology
- “As a director, I have complete access and control, anywhere at anytime. I can pull real-time reports on financial, participants, and any data that is in the system.”
- Randy Saffold
Interim Associate Executive Director and Campus Recreation Manager, San Jose State University Associated Students
- “Active brings the expertise required to provide organizations with a seamless transition and offers superior customer support. Active was the right choice for Gold Medal Gymnastics.”
- Tim Daggett
Owner, Gold Medal Gymnastics
- “We now have more time in the office to manage other tasks, including marketing, driving sales and developing programs. 50% of the workload is managed for us in ActiveNet.”
- Sally Lockhart
Business Manager, Okanagan Gymnastics Center
- “My software trainer was amazing. He took me through everything step-by-step and we set up the system together.”
- Heather Gough
Executive Director, Rick’s All American
- “[The software’s reporting] is worth its weight in gold. Rather than making sticky notes and attaching them to a file, you can track all 1200 kids and see exactly what happened and when it happened.”
- Hayley Gordon
Registrar, Phoenix Gymnastics Club
- “ActiveNet is a system you can grow into and run an entire community with, whether you’re processing a few thousand or a few million dollars in assessments, parks and recreation programs, memberships, etc.”
- Keven Burnett
Executive Director, Stapleton Master Community Association
- “ActiveNet has been a phenomenal success. We have come so far from where we were before. Just the office and swim staff alone are very happy because of the time savings that the software provides.”
- Karen Ashby
Activities Director, Ewa by Gentry Community Association
