What is Membership Management Software?

Designed to help you securely input, track and access member data from one centralized software solution, ActiveCommunities’ membership management software is powerful, yet flexible and easy-to-use. Whether a member wants to update a billing address, review recent payments, sign up for a new class or rent a locker, front desk staff will have the information and data it needs to quickly and efficiently fulfill member requests.

As an ActiveCommunities customer, club, gym, and member-based facility owners have access to the benefits of an established software provider, innovative marketing services provider, and personalized customer service.

How will Membership Management Software benefit your organization?

Membership Management Software Features

 

• Eliminate manual, paper-based membership forms and applications
• Automatically track member activities and habits
• Quickly and easily access member data and payment history
• View comprehensive reports of membership data for better business oversight and more strategic marketing efforts
• Offer convenient services to members to log in to personal accounts online and register for classes
• Provide front desk staff with the membership management software it needs to improve customer service capabilities
• Stay more organized, efficient and secure with one centralized member database
• Improve communication with members by storing contact information and preferences
• Provide members with faster facility entry process, personalized ID cards, and automatic expiration notifications.

How Membership Management Software works:

If you’re a health and fitness club, YMCA, JCC, campus recreation center, or other membership-based organization, our membership management software solution will keep your member data organized and secure. From managing membership passes and IDs to processing payments, reserving facilities or renting equipment, all member activity at your organization will be automatically logged for an accurate, comprehensive view of member activities.

Advanced reporting capabilities means you can produce reports that track revenues by pass type and utilization statistics, print lists that include balances outstanding and membership expiry dates, and provide historical comparisons that show changes in active, suspended, and renewed accounts.

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